Privacy Policy

MAIL SERVICES 


**MAIL SERVICE CHANGE NOTICE**

Effective January 1, 2025, The Treasure Grid Inc. will only offer mail service locations in Hollywood and Westlake MacArthur Park. Community members who would like to request a mail service location can contact us for more information.


About Mail Services
About Mail Services

Mail Services for the Homeless is bridging the communication gap experienced by homeless individuals by providing essential mail access. This service is crucial for helping homeless individuals stay connected to important resources, such as employment opportunities, healthcare providers, and government agencies.cies.


Tampering with anyone's mail is a federal offense, punishable by up to five years of imprisonment and fines up to $250,000. All clients must sign a consent form before receiving mail at The Treasure Grid Inc.

How To Apply
How To Apply

Individuals who wish to avail of our Mail Service are encouraged to click the "Apply" button located on our homepage in order to access and review their mail.


Mail Pick Up & Delivery 

Mail services are available on Mondays in Hollywood and Fridays in Downtown LA. Clients will receive specific time slots upon approval of their request. Should a client miss their designated mail time, they must wait until the subsequent week for the next available slot.

Mail And Packages
Mail And Packages

The Treasure Grid follows strict protocols for receiving packages and mail. Clients are not permitted to collect their mail personally; instead, all items must be delivered directly to the specified location. This process helps maintain security and ensures that packages are properly logged upon arrival.


Clients are required to provide accurate and up-to-date information for their delivery address to avoid delays or issues with receiving their packages. The Treasure Grid is committed to careful management of all incoming mail and parcels, ensuring secure and timely distribution to clients.

When you apply, please allow 24 hours for a response.


In California, proof of identification is required to collect mail. Alternative documents such as a lease or benefit cards may be utilized, and a case manager's verification of homelessness is also accepted.


Disclaimer: Treasure Grid Inc. assumes no responsibility for mail that is lost, stolen, or not collected within 10 business days. Unclaimed mail will be disposed of after this period.ill be returned to the sender.